• Sales Executive at Montaigne Place

    work Montaigne Place
    placeLagos
    Date Posted: 2019-02-05

    Montaigne Place, a luxury skincare, cosmetic, fragrance, and well-being retail company, is recruiting to fill the position of Sales Executive in Lagos

    Job Description
    Reporting Relationships:

    • Functionally reports to: Outlet Manager
    • Administratively reports to: Outlet Manager

    Job Objective(s)

    • Supports the outlet manager to grow sales through a focus on excellent customer service and relationship management.
    • Act as a beauty and luxury lifestyle products consultant to walk-in customers in assigned outlet.

    Duties & Responsibilities

    • Acts as advisor or consultants to walk-in customers and over-the-phone customers.
    • Provide friendly, efficient service to all walk-in customers.
    • Offer information about merchandise selection to help customers choose wisely.
    • Have deep product knowledge and exhibit familiarity with all product information.
    • Actively listen to customers and then provide them with solutions that are exactly what they need.
    • Excite customers about how new products can enhance their lives.
    • Assist customer by suggesting additional merchandise that compliments their selections.
    • Assist in pricing merchandise, markdowns, restocking and other retail related duties.
    • Be able to effectively handle customer service issues.
    • Assist and maintain visual merchandising and selling floor standards.
    • Know and use promotional event information to maximize sales.
    • Assist in preparation of periodic physical inventory exercises.
    • Be able to use PoS Systems for sales & other check-out functions
    • Support Outlet Manager to execute the display and maintenance of off-shelf merchandise.

    Minimum Education Qualifications

    • Bachelor's degree is a minimum
    • Masters Degree an advantage

    Required Experience:

    • 1-3 years of experience working in a luxury service retail environment, or other Customer service experience and/or retail sales experience.
    • Strong communication skills.
    • Good reporting skills.
    • Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

    Required Competencies:

    • Deep Knowledge of the different product categories & brands
    • Analytical competencies
    • Skin types
    • Strong presentation skills
    • Negotiation skills
    • Persuasion Skills
    • Adept business knowledge
    • Abilities to organize
    • Strong written and verbal communication.
    • Strong problem-solving skills
    • Bilingual+ English Speaker, Preferred. A polyglot with high fluency in English
    • Above average Telesales/Phone

    Skills:

    • IT skills
    • Customer service skills
    • Team skills
    • Excellent communication skills
    • Time Management skills

    Method of Application

    Interested and qualified candidates should send their CV on or before 5th March, 2019.


    work Montaigne Place

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