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Sales Administrator at Ades Ventures Nigeria Ltd - Ibadan
Ades Ventures Nigeria Ltd, Consumer Goods company, is hiring a Sales Administrator in Ibadan
Job Duties / Description:
- Answering customer enquiries over the phone and by email
- Registering new customers and informing them when registration is completed
- Updating the wholesale price list
- Checking for stock availability
- Receiving and processing purchase orders efficiently and accurately
- Preparing sales invoices and other paperwork
- Checking prices and stock balance
- Identifying new products to add to those on offer, and communicating special offers to customers
- Expediting orders through internal liaison
- Verifying orders, including customers' personal information and payment details.
- Contacting customers by phone or email to answer queries and obtain missing information.
- Liaising with the warehouse and the transport dept. to arrange delivery of specific orders
- Booking of pallet collection with the transport company
- Providing after-sales support
- Directing customers’ feedback to relevant departments and managers
- Liaising with the Account dept. and Inventory control to complete transactions
- Maintaining and updating sales and customer records
- Preparing sales reports
- Updating customer records
- Sending re-order level and delivery alerts
- Preparing sales and credit control letters/reports
- General administrative tasks
- Other duties as specified
Essential Skills:
- Exceptional communication and organisational skills
- Proven ability to work within a cross-departmental team
- Ability to sell a wide range of products
- Possess cultural awareness and sensitivity
- Demonstration of sound work ethics
- Advanced knowledge of administrative record-keeping
- Familiarity with sales reports and sales records
- Exceptional interpersonal and customer service skills
- Proven ability to work within a cross-departmental team
- Basic I.T. and MailChimp skills
Key Competencies:
- BSc. / HND in Business Administration or any related field
- Minimum of 2 years working experience of sales in FMCG
- Previous experience in sales administration, or a similar role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent written and verbal communication skills.
Method of Application:
- Send CV to hr.admin@adesfoods.com
Job Location: Ibadan, Nigeria
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