Receptionist at 1 Hundred HR Consultwork 1 Hundred HR ConsultplaceAbuja (FCT)Date Posted: 2021-11-03
1 Hundred HR Consult - Our client, a Salon and Spa in Abuja, is recruiting suitable candidates to fill the position below:
Duties and Responsibilities
- Properly open and close spa each day according to Standard Operating Procedures.
- Accurately book, change and cancel spa appointments.
- Acknowledge and greet everyone who enters and leaves the spa.
- Ensure that the check-in, check-out and payment process is handled in accordance with Spa policy
- Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation.
- Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
- Handle guests’ questions and concerns promptly, professionally and courteously.
- Maintain complete confidentiality in all guest matters in accordance with company policy;
- Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
- Must be able to work without constant direct supervision and remain at assigned post for extended periods of time.
- Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
- Minimum of 1 year of experience as a Front Desk personnel within a Hotel Environment or Spa
- Must be detail-oriented and have ability to multi-task.
- Ability to be efficient and productive in a luxury, fast-paced environment.
- Must have enthusiasm and possess excellent customer service skills.
- Must possess basic math skills.
How to Apply
Interested and qualified candidates should click the link below to apply on or before 10th November, 2021.
1 Hundred HR Consult
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