Supermart.ng, an online supermarket in Nigeria, is currently recruiting for the position of an Order Processor in Lagos, Nigeria (full-time)

Job Description

• Manage flow of customer orders from initiation to delivery
• Liaise with Customers, Personal Shoppers, and Delivery Drivers to ensure accurate, complete and on-time delivery of orders
• Organize dispatch of Delivery Drivers to pick up items from retail partners as well as to deliver completed items to customers
• Determine the best delivery method for each delivery
• Negotiate rates with logistics service providers
• Manage Personal Shoppers and Delivery Drivers to ensure efficient processing and dispatch of customers order
• Proactively resolve issues as they arise from Personal Shoppers, Delivery Drivers, Customers and Retail Partners
• Prepare an end-of-day report with accurate and complete information
• Conduct regular analysis of key metrics and implement lasting solutions to improve performance where necessary
• Lead or participate in cross-functional initiative
• Ensure sharing of best practice among the team to drive efficiency

Qualifications

• A University degree in any discipline
• 1-3 years' experience
• Experience in Operations, Logistics, eCommerce, Retail is preferred but not required

Additional Information:

• Must be computer literate
• Excellent analytical thinking
• Knowledge of or willingness to learn new productivity tools
• High level of initiative with ability to self-manage
• Excellent written and verbal communication.

How to Apply

Interested and qualified candidates should send their Application Letter and CV on or before 21st February, 2019, using the Job Title as subject of your mail.