• Order Processor at Supermart Express Services Limited

    work Supermart Express Services Limited
    placeLagos State
    Date Posted: 2020-12-08

    Supermart Express Services Limited, the largest online supermarket and same-day grocery delivery service in Nigeria, is hiring an Order Processor in Lagos

    Job Description

    • Manage the flow of customer orders from initiation to delivery
    • Liaise with Customers, Personal Shoppers, and Delivery Drivers to ensure accurate, complete and on-time delivery of orders
    • Organize dispatch of Delivery Drivers to pick up items from retail partners as well as to deliver completed items to customers
    • Determine the best delivery method for each delivery
    • Negotiate rates with logistics service providers
    • Manage Personal Shoppers and Delivery Drivers to ensure efficient processing and dispatch of customers order
    • Proactively resolve issues as they arise from Personal Shoppers, Delivery Drivers, Customers and Retail Partners
    • Prepare an end-of-day report with accurate and complete information
    • Conduct regular analysis of key metrics and implement lasting solutions to improve performance where necessary
    • Lead or participate in a cross-functional initiative
    • Ensure sharing of best practice among the team to drive efficiency

    Qualifications

    • Degree in any discipline.
    • Minimum of 1-year experience.
    • Experience in Operations, Logistics, eCommerce, Retail is preferred but not required.

    Additional Information:

    • Must be computer literate
    • Must have his/her laptop.
    • Excellent analytical thinking
    • Knowledge of or willingness to learn new productivity tools
    • High level of initiative with the ability to self-manage
    • Excellent written and verbal communication.

    Application Closing Date

    Not Specified.

    Method of Application

    Interested and qualified candidates should send their CV, using the "Job Title" as the subject of your mail.


    work Supermart Express Services Limited

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