• Order Processor at ​Supermart

    work ​Supermart
    placeLagos
    Date Posted: 2019-12-02

    Supermart.ng, an online supermarket in Nigeria, is recruiting to fill the position of an Order Processor in Lagos.

    Job Description

    • Manage flow of customer orders from initiation to delivery
    • Liaise with Customers, Personal Shoppers, and Delivery Drivers to ensure accurate, complete and on-time delivery of orders
    • Organize dispatch of Delivery Drivers to pick up items from retail partners as well as to deliver completed items to customers
    • Determine the best delivery method for each delivery
    • Negotiate rates with logistics service providers
    • Manage Personal Shoppers and Delivery Drivers to ensure efficient processing and dispatch of customers order
    • Proactively resolve issues as they arise from Personal Shoppers, Delivery Drivers, Customers and Retail Partners
    • Prepare an end-of-day report with accurate and complete information
    • Conduct regular analysis of key metrics and implement lasting solutions to improve performance where necessary
    • Lead or participate in cross-functional initiative
    • Ensure sharing of best practice among the team to drive efficiency

    Qualifications

    • A University degree in any discipline
    • 1-3 years' experience
    • Experience in Operations, Logistics, eCommerce, Retail is preferred but not required.

    Additional Information:

    • Must be computer literate
    • Excellent analytical thinking
    • Knowledge of or willingness to learn new productivity tools
    • High level of initiative with ability to self-manage
    • Excellent written and verbal communication.

    How to Apply
    Interested and qualified candidates should send their CV to: careers@supermartng.com or aderemi.bhadmus@supermartng.com, on or before 6th December, 2019, clearly indicating the "Job Title" as subject of your mail.


    work ​Supermart

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