• IT Support / ELV Trainee Engineer at ​Mar & Mor Engineering Services Limited

    work ​Mar & Mor Engineering Services Limited
    placeLagos
    Date Posted: 2021-08-20

    Mar & Mor Engineering Services Limited is a building services company, passionate about customer satisfaction, best practices and standards compliance. We are hiring an IT Support / ELV Trainee Engineer in Lagos.

    Responsibilities

    • Install and configure computer hardware operating systems and applications
    • Monitor and maintain computer systems and networks
    • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
    • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
    • Replace parts as required
    • Provide support, including procedural documentation and relevant reports
    • Follow diagrams and written instructions to repair a fault or set up a system
    • Support the roll-out of new applications
    • Set up new users' accounts and profiles and deal with password issues
    • Respond within agreed time limits to call-outs
    • Work continuously on a task until completion (or referral to third parties, if appropriate)
    • Priorities and manage many open cases at one time
    • Rapidly establish a good working relationship with customers and other professionals, such as software developers
    • Test and evaluate new technology
    • Conduct electrical safety checks on computer equipment.
    • Designs, installs, configures and tests active components of Security System as directed;
    • Understands and follows industry standards related to Physical Security;
    • Recommend upgrades or system improvements on maintained system as required;
    • Addresses product related issues with manufacturer TAC/support staff;
    • Makes inquiries to multiple industry vendors and equipment providers;
    • Maintains certifications and knowledge of technology developments;
    • Supports Implementation Team as Project Engineer as directed, providing basic engineering support and detailed knowledge in his area of expertise;
    • Assists in the development of written procedures related to the position;
    • Perform other tasks related as delegated by direct manager or superior

    Requirements

    • Candidates should possess a Bachelor's Degree with at least 2 years work experience.

    How to Apply
    Interested and qualified candidates should send their Applications and CV on or before 25th August, 2021, using the Job Title as the subject of the email.

    Note: Only successful candidates will be contacted and late entries will not be entertained.


    work ​Mar & Mor Engineering Services Limited

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