• Graduate Customer Service / Sales Officer at ​People Performance Improvement Solutions Limited

    work People Performance Improvement Solutions Limited
    placeLagos
    Date Posted: 2021-05-27

    People Performance Improvement Solutions Limited (PPIS Consulting) is an indigenous company registered by the Corporate Affairs Commission. We are recruiting to fill the position of a Graduate Customer Service / Sales Officer in Lagos.

    Purpose of the Job

    • To interface with the Customers at the Point of Sale and through the Website / Social Media.

    Duties and Responsibilities

    • Help ensure a good customer experience through quality service
    • Sell the Company’s products
    • Recommend the Company’s products to Customers
    • Collect money from Customers
    • Serve as a Community Engagement Officer for Company’s Social Media platforms
    • Handle structured communications with customers.
    • Handle product communications/promo to customer
    • Coordinate delivery of products to customers

    Requirements

    • Must be a type and outgoing type A personality with temperament and experience to be a good Team member. Must be able to multi-task, work under pressure and influence Team to achieve result and take responsibility.

    Specification Knowledge:
    Essential:

    • Good understanding of spoken and written English. Understanding of Computers/Social media selling and Customer service essential.

    Desirable:

    • Understanding of the health/fitness/wellness industry. Background in Nutrition, biological sciences….

    Work Skills:
    Essential:

    • Impeccable spoken and written English. Good communications skills, Customer Service Skill, and ability to use the Computer (Excel/Word, PowerPoint) important. So also, is Social Media marketing- Google marketplace, Instagram, Facebook….

    Desirable:

    • Development of meal plans, Veggies / fruits and their nutrition….

    General Skills / Attributes:
    Essential:

    • Good communication skills, writing skills, ability to delegate, ability to motivate, ability to convince Customers….

    Desirable:

    • Ability to make Salads / Smoothies….

    Experience
    Essential:

    • Working experience in a target-driven, good customer service environment

    Desirable:

    • Work experience in Hospitality industry (Wellness/health foods/service industry). Marketing/Sales Experience in a service industry

    Qualifications / Education
    Essential:

    • A minimum of a First Degree in Communications, Arts or

    Desirable:

    • A degree in Human Nutrition, Dietetics, Nursing, Counselling….

    Working Hours:

    • The position is full-time with opportunity for growth to be Operations / Marketing Manager - depending on ability and skills / personality.

    Probation:

    • Three - Six Months probationary period.

    Salary & Benefits

    • NGN 50,000 - 60,000 Monthly.
    • There is medical insurance as well as feeding allowance.
    • The pay is among the top 5% for entrants into the Juice / Wellness industry. The pay is negotiable depending on experience.

    How to Apply
    Interested and qualified candidates should send their CV on or before 25th June, 2021, using the Job Title as the subject of the mail.


    work People Performance Improvement Solutions Limited

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