SIMS Nigeria Limited - We are recruiting to fill the position of a Female Customer Service Representative in Kano.

Core Responsibilities

• Receive customers and address all issues concerning their faulty products.
• Prepare Job Card for all jobs with proper classification i.e.warranty or non-warranty.
• Forward all Job Card and faulty products to the Service center supervisor.
• Preparation of defective parts failure report( Panel, PCB & Compressor )
• Preparation of daily work report.
• Daily follow up on the engineers to confirm the status of jobs.
• Responsible for Happy calls to customers and dealers.
• Responsible for Spare part request in line with job card details.
• Responsible for Job completion feedback to the customer

Requirements

• Bachelor’s degree or equivalent
• Minimum of 2 years experience in a similar role.
• Proficiency in the use of Microsoft office applications –MS Excel, Word, and Powerpoint

How to Apply
Interested and qualified candidates should apply on or before 20th April, 2021.