• Engineer, Service Performance at ​9mobile

    work 9mobile
    Date Posted: 2021-02-25

    9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. We are recruiting to fill the position of an Engineer, Service Performance in Abuja.

    Job ID: IRC4029

    Job Summary

    • Monitoring, reporting and analysis of network key performance indicators.

    Principal Functions

    • 24/7 real-time monitoring of network key performance indicators
    • Identifying network impacting issues that are not visible or recognizable by alarms via KPIs
    • Flagging of degraded network key performance indicators for resolution
    • Pre- and post-implementation KPI monitoring, analysis and reporting for planned network technical changes.
    • Tracking and reporting of KPI for new technical features and equipment deployment
    • Support resolver teams for network fault resolution through monitoring and reporting of KPI during and after fault resolution
    • Generation of Daily, weekly, monthly KPI reports for network nodes (BSS, IP, VAS, Core PS/CS and Transmission)
    • Generation of OPCOM reports and other network reports
    • Support reconciliation of KPI figures with 9mobile service providers and customers.
    • Handling periodic and ad hoc reports for Network Operations
    • Perform other duties as assigned by the Head, NOC & BSS

    Educational Requirements

    • First Degree or equivalent in Electrical or Computer Engineering or a related discipline
    • Two (2) years post NYSC work experience

    Experience, Skills & Competencies

    • Network availability and capacitymanagement
    • Network administration
    • Microsoft Office suite
    • Network Surveillance/monitoring tools(advantage)


    • Communication
    • Analytical skills
    • Personal Effectiveness
    • Problem Solving
    • Presentation


    • Passion for Excellence
    • Integrity
    • Empowering people
    • Growing people
    • Teamwork
    • Customer Focus.

    How to Apply
    Interested and qualified candidates should apply.

    work 9mobile

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