Raeanna, an infrastructure operator for wireless telecommunication in Nigeria and Sub-Saharan Africa, is hiring an Engineer, Network Operations Centre in Lagos

Roles and Responsibilities

• Escalation and management of network faults.
• Supporting and following up on the execution of Work Orders and Change Requests.
• Providing technical support to the field teams.
• 24x7 Monitoring, Supervision and Reporting.
• Liaising with Customer Teams to resolve Network Outages
• Liaising with equipment vendors and other service providers regarding outages on leased and interconnect lines.
• Assists in providing reports for service outages and recommended follow up actions.
• Review Trouble Ticket reports against Service Level Agreements and recommend follow up actions.
• Support in providing Major Service outage investigations and follow up
• Assist in the coordination and control of all the Trouble Tickets raised in the network.

Education And Experience

• First degree or equivalent in Electrical Engineering
• Two(2) years post NYSC relevant experience
• Required Capabilities

Knowledge:

• Control Network Technologies
• Radio Access Technologies
• BSS Network sub-system

Skills:

• Problem Solving & Communication

Behaviour:

• Integrity
• Teamwork & Customer Focus
• Internal Relationships

• Technical team
• External Relationships

• Vendors – OEMs & Managed Services TeamsCustomer

Method of Application

Interested and qualified candidates should should send their CV and Application Letters on or before December 31, 2020, using the position as subject of email.

hr@raeanna.ng with position as subject of email.