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Dynamics Navision Support at Eat 'N' Go Limited
work Eat 'N' Go LimitedplaceLagosDate Posted: 2019-05-13Eat 'N' Go Limited is a restaurant group on a mission to become the premier food operator in Africa. We are recruiting to fill the position of Dynamics Navision Support in Lagos.
Job Description
- Provide helpdesk services to customers on NAV issues
- Manage and progress User support emails and calls
- Document problems and activity and solution for each case
- Perform in-depth analysis of user issues to determine causes and solutions
- Deliver Refresher Training on an as needed basis
- Perform in-depth analysis of NAV report issues to determine causes and make changes as required
- Develop your personal technical knowledge base on- and off-the-job
- Gain an understanding of the underlying business, data and processes sufficient to provide expert advice to users in the use of NAV
- Participate in the identification and specification of requested larger changes and enhancements, maintaining a prioritized product backlog
- Participate in the delivery of changes within an agile development environment in collaboration with business analysts, developers and users
- Other duties as assigned
Qualifications
Proficiency in the following technologies and skills:
- Microsoft Dynamics Navision;
- Microsoft SQL Server;
- Windows server Administration
- Microsoft Office Suit.
Method of ApplicationInterested and qualified candidates should click here to apply
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