Customer Success Officer at RetailPoint Solutions Limitedwork RetailPoint Solutions LimitedplaceAbujaDate Posted: 2020-07-20
RetailPoint Solutions Limited provides and deploys Point of Sale – POS Machines for business using various POS Hardware & Softwares. We are recruiting to fill the position of a Customer Success Officer in Abuja.
- Act as Goto Person between existing customers and the company as it relates to Service
- Develop and sustain customer’s loyalty by making sure their desired goals as it relates to our services are met.
- Follow up on customers inquiries
- Improve onboarding process on customer projects, working with the Sales and Technical Team.
- Act as Admin on our Customer Support Channels. Assigning tasks to Agents and making sure these tasks are completed and customer satisfied.
- Liaise with Technical support and sales team to ensure customer’s satisfaction.
How to Apply
Interested and qualified candidates should send their Resume and Cover Letter on or before 25th July, 2020, using "Customer Success Officer" as the subject of the email.
RetailPoint Solutions Limited
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