• Customer Service Representative at Trusted Edge Consult

    work Trusted Edge Consult
    Date Posted: 2022-03-16
    • Trusted Edge Consult is an educational and management consultancy firm registered in Nigeria to provide cutting edge career counselling, academic consultancy, training, value-added business advisory and business turnaround management services.


    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Managing a team of junior customer service representatives.
    • Ensure customer satisfaction and provide professional customer support.


    • High School Diploma, General Education Degree or equivalent.
    • 0 - 2 years of work experience.
    • Ability to stay calm when customers are stressed or upset.
    • Comfortable using computers.
    • Experience working with customer support.


    • Interested and qualified candidates should send their CV to: trusted@trustededge.ng using the Job Title as the subject of the email on or before 18th March,2022.

    work Trusted Edge Consult

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