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Customer Service Representative at Tahiglobal
- Tahiglobal - We are a consulting and recruiting agency where customer satisfaction is our priority. We believe human capacity is the backbone of any organization.
RESPONSIBILITIES
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
REQUIREMENTS
- Candidates should possess an OND qualification with 1 - 2 years work experience.
METHOD OF APPLICATION
- Interested and qualified candidates should send their CV to: recruiter@dcgint.org using the Job Title as the subject of the mail.
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