Newedge Finance Limited - We are a fintech company, that renders financial services to the public. We are hiring a Customer Service Representative in Lagos.

Job Responsibilities

• Open and maintain accounts by recording account information.
• Resolve product or service problems by clarifying the customer’s complaint.
• Determining the cause of the problem, Selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
• Updating account information.
• Receiving calls and attending to customers complain and also proffering adequate solution.
• Informs clients by explaining procedures, answering questions, providing information.
• Updates job knowledge by studying new product descriptions, participating in educational opportunities.

Job Requirements

• Candidates should possess an HND / B.Sc / B.Tech qualification.
• 2 years relevant work experience

How to Apply
Interested and qualified candidates should send their Resume on or before 20th August, 2021, using the Job Title as the subject of the mail.