MedicSurplus is looking to hire Customer Service Representatives to help build and preserve trusting relationships with our clients. We’ll rely on you to find ways to outperform our competition and help achieve our company objective.

To succeed in this role, you should be an excellent communicator, able to work with our sales and marketing teams. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.

Responsibilities

• Understand customer needs and develop plans to address them
• Identify key clients and companies to cultivate profitable relationships
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality leads and customer service processes
• Aim to preserve clients and renew contracts
• Approach potential clients to establish relationships
• Gain solid knowledge of competitors

Requirements

• Knowledge of customer relationship management (CRM) practices
• Experience in sales or customer service is preferred
• Problem-solving attitude
• Excellent communication skills
• Aptitude for fostering positive relationships
• Teamwork and leadership skills
• Customer-oriented mindset
• BSc/BA in Business Administration or similar field

Method of Application

Interested and qualified candidates should click here to apply