Customer Service Officer at Ascentech Service Limitedwork Ascentech Service LimitedplaceLagosDate Posted: 2022-04-21
- Ascentech Service Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business through our core offerings.
- Responsible for managing incoming and outgoing calls in the organization.
- Punching of invoices (100-500 invoices) daily.
- Build long-lasting relationships with customers
- Keep a comprehensive record of all calls and/or conversations in the organization’s call center data bank
- Make use of available opportunity to sell or advertise products to customers
- Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues
- Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems
- Minimum of HND, B.Sc. in any relevant field
- A fresh graduate with at least 0-2 years of experience
- Must possess good communication skills
- Must have good interpersonal skills to enable an easy flow with customers at all times
- Ability to work with little or no supervision
- Must be self-driven at all times
- Must have good knowledge of customer relationship or customer service practices
- Must have good data entry and typing abilities.
METHOD OF APPLICATION
- Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the email
Ascentech Service Limited
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