Customer Service / Front Desk Officer at Stern & Kay Consulting Limitedwork Stern & Kay Consulting LimitedplaceLagosDate Posted: 2020-08-28
Stern & Kay Consulting Limited - We are recruiting to fill the position of a Customer Service / Front Desk Officer in Lagos.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Hear and resolve complaints from customers.
- Collect, sort, distribute, or prepare mail and messages.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Provide information about services provided.
- Makes calls and records messages for the respective staff asÂ requested.
- Answers incoming enquiries by phone and email with a friendly tone and a correct attitude.
- Issues pass and signs in visitors to the office.
- File and maintain records.
- Transmit information or documents to customers using computer.
- Schedule appointments, maintain and update appointment calendars.
- A good HND/ B.Sc degree in Accounting/Business Administration
- 1-3 years' experience relevant front desk or customer service experience.
- Proximity of applicants to Lekki Phase 1 will be added advantage.
- Candidates must be female.
Skills and Competencies:
- Excellent computer skills (Microsoft Office Suite).
- Proficiency in spoken and written English Language.
- Friendly, warm and compassionate personality.
- Proficiency in word structure and composition.
- Excellent administrative skills and experience.
- Proactive, smart and result oriented.
- N30,000 - N50,000 monthly
How to Apply
Interested and qualified candidates should send their CV's on or before 4th September, 2020, using the "Job Title" as the subject of the email.
Stern & Kay Consulting Limited
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