• Customer Service / Front Desk Officer at ​Stern & Kay Consulting Limited

    work ​Stern & Kay Consulting Limited
    placeLagos
    Date Posted: 2020-08-28

    Stern & Kay Consulting Limited - We are recruiting to fill the position of a Customer Service / Front Desk Officer in Lagos.

    Responsibilities

    • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
    • Hear and resolve complaints from customers.
    • Collect, sort, distribute, or prepare mail and messages.
    • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
    • Provide information about services provided.
    • Makes calls and records messages for the respective staff as requested.
    • Answers incoming enquiries by phone and email with a friendly tone and a correct attitude.
    • Issues pass and signs in visitors to the office.
    • File and maintain records.
    • Transmit information or documents to customers using computer.
    • Schedule appointments, maintain and update appointment calendars.

    Qualifications/Requirements

    • A good HND/ B.Sc degree in Accounting/Business Administration
    • 1-3 years' experience relevant front desk or customer service experience.
    • Proximity of applicants to Lekki Phase 1 will be added advantage.
    • Candidates must be female.

    Skills and Competencies:

    • Excellent computer skills (Microsoft Office Suite).
    • Proficiency in spoken and written English Language.
    • Friendly, warm and compassionate personality.
    • Proficiency in word structure and composition.
    • Excellent administrative skills and experience.
    • Proactive, smart and result oriented.

    Salary

    • N30,000 - N50,000 monthly

    How to Apply
    Interested and qualified candidates should send their CV's on or before 4th September, 2020, using the "Job Title" as the subject of the email.


    work ​Stern & Kay Consulting Limited

Click here to join our Telegram community

Click here to report a suspicious job posting

Subscribe to our mailing list
Subscribe

Share this Job