GVL Lightings and Interiors is a lighting company that deals on importation of light fittings and accessories. We are recruiting to fill the position of a Customer Relations Officer in Lekki Phase 1, Lagos.

Responsibilities

• Understanding customer needs and develop plans to address them.
• Identifying key staff in client complaints, to cultivate profitable relationships.
• Resolve customer complaints quickly and effectively.
• Promote high quality sales, supply and customer service processes.
• Provide accurate, valid, and complete information by using the right methods/ tools
• Meet personal/ team sales targets and core handling quotas.
• Understanding customer concerns
• Monitoring competitors.
• Imput data,create spreadsheets and keep in touch with other stakeholders and clients
• Provide excellent customer service to assist customers.
• Establish, develop and maintain positive business and customer relationship to ensure future sales
• Must be able to achieve agreed upon sales targets and outcome within schedule.
• Must coordinate sales effort with team members and other departments.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• keep abreast of best practices and promotional trends
• Continuously improve through feedback
• Prepare reports and presentations with statistical data, as assigned
• Schedule in-house and external events.

Requirements

• Interested candidates should possess a B.Sc Degree with 1 - 3 years relevant work experience.

Salary
N80,000 Monthly.

How to Apply
Interested and qualified candidates should send their Applications and CV on or before 3rd May, 2022, using the Job Title as the subject of the mail

Note

• Applicants must reside around Lekki and environs.
• For inquiries, call: 07044182532 .