• Customer Experience Representative at Pointsource

    work Pointsource
    placeLagos
    Date Posted: 2021-02-18

    Pointsource is an ICT firm involved in Gadget Sales, Web Services and Tech Consultancy. We are hiring a Customer Experience Representative in Lagos.

    Qualifications and Requirements

    • Minimum of OND in Marketing, Business Administration, Computer Science or related discipline
    • Minimum of 1-3 years experience ( OND: 2-3 years or HND/B.Sc: 1-2 yearṣ)
    • Must possess excellent written and communication skills.
    • Persuasive personality with outgoing positive attitude Demonstrated aptitude for problem-solving; ability to determine solutions for customers
    • Result driven, timely, innovative with good negotiating skills
    • Ability to self-motivate and multi-task, work independently or within a team
    • Proficiency in using Microsoft Applications such as Word, Excel
    • IT & Phone savvy.
    • Female Applicants preferably, not above 30years

    Responsibilities

    • Receives customers' requests by telephone / mail, analyzes requests and respond accordingly
    • Assists in resolving customer problems and complaints.
    • Recruit new customers and do follow up
    • Digital marketing & Cold calling
    • Involve in all forms of advertisement drive.
    • General office duties.
    • Applicants must have a Government issued ID, Original School Certificate and reside in Lagos, preferably within 15km of Ikeja.

    Salary
    In return, we offer a competitive salary. Salary plus Commission plus Bonus and opportunity to progress your career.

    How to Apply

    Interested and qualified candidates should send their Application Letter and CV on or before 22nd February, 2021, clearly indicating the "Job Title" as the subject of your mail.



    work Pointsource

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