Customer Care Representative at Givenbiz Pre Vasity Collegework Givenbiz Pre Vasity CollegeplaceLagosDate Posted: 2022-05-16
- Givenbiz Pre Vasity College is an academic solutions provider offering a customized learning program for each and every student. We have learning programs to fit any family’s needs and preferences - whether it’s in-home tutoring or online test class. Givenbiz is one of the faster growing independent international education consultancies, specialized in helping Nigerian students to gain admission into Nigeria universities and abroad.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our Services inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support
- High School Diploma, General Education Degree or equivalent.
- 0 - 2 years of work experience.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
METHOD OF APPLICATION
- Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the email on or before 24th May, 2022.
Givenbiz Pre Vasity College
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