-
Client Services Officer at U-Connect Human Resources Limited
U-Connect Human Resources Limited- We are hiring a Client Services Officer for our client, an Information Technology company in Lagos.
Key responsibilities
- Ensure high-level competency with regard to ensuring that users are optimally satisfied with the use and access of the bank’s IT services/applications in the daily discharge of their responsibilities.
- Ensure Uptime of SCCM servers.
- Assist in the planning, execution, & tracking of the projects.
- Research root cause of problems & escalate to Service Management team & vendor support as necessary.
- Manage problem & service tickets ensuring timely resolution to meet Service Level Agreements
- Participate in Business Continuation / Disaster Recovery infrastructure planning, building, & testing
Competencies
- Knowledge of Microsoft systems including, Active Directory and Domain Controllers.
- Optimization Tuning, High Availability configurations (Microsoft Clustering, etc.).
- Knowledge of local & remote computer system diagnostic tools.
- Experience: Minimum of 1 year IT Support experience
Qualifications:
B.sc 2:1 & 2:2 in Computer Science, Engineering, Statistics, Mathematics
Salary & other benefits:
N70, 000 monthly, HMO, Pension Leave Allowance
Method of Application
Qualified candidates should send their CVs
workU-Connect Human Resources Limited Click here to join our Telegram community
Click here to report a suspicious job posting
Subscribe to our mailing list
Subscribe