Vivid-Tech Solutions and Services, a Messaging Service provider on mobile and web platforms, is recruiting a Technical Customer Support Officer in Lagos.

Job Description

• Communicating courteously with customer through phone, face to face and email
• Respond promptly to customer's complaints and issues
• Obtain and evaluate all relevant information to handle company's product and services
• Troubleshooting and maintenance of facilities to ensure excellent service delivery
• Provide recommendation and improvements to customer service based on feedback received from customers.

Requirements

• Minimum of a B.Sc in relevant field
• 0-2 years working Experience
• Must have Excellent communication skills
• Must be ready to operate on shift (Morning/Afternoon)
• Ability to work under pressure
• Excellent Numerical and Analytic Skill
• Must be ready to work on weekends (Saturday/Sunday including Public Holidays)
• Working knowledge of the computer is required.

Method of Application

Interested and qualified candidates should send their CV's and Applications by 31st October, 2018.