• Sales Associate at Audacious Business Concept Limited

    work Audacious Business Concept Limited
    placeLagos
    Date Posted: 2018-08-08

    Audacious Business Concept Limited, a fashion retail organization, is hiring a sales Associate in Lagos

    Purpose of Role

    • The sales Associate is responsible for delivering excellent customer service experience, visual merchandising of stock, inventory taking and sales by delivering customer service that offers a distinctive shopping experience and drives sales results.

    Responsibilities
    Customer Experience:
    • Responsible for providing the absolute best customer service in the store.
    • Responsible for providing the absolute best customer service in the store.
    • Possess the ability to demonstrate exceptional product knowledge and is capable of giving expert advice.
    • Strive to create innovative ways to challenge normal retail conventions.
    • Updates clients with latest seasonal wardrope collections.
    • Captures customers feedback and help solve customer's complaints.
    • Assists customers locate merchandise or find suitable alternatives.
    • Advise customers on utilization and care of merchandise.
    • Ensures fitting room is kept tidy and neat always, by promptly clearing merchandise and returning it to the proper area of the selling floor.
    • Provide excellent after-sales service.

    Visual Merchandising:
    • Displays merchandise to attract customers to the store in order to boost sales.
    • Regularly takes stock of sales, stock rotation, displays and organization of merchandise.
    • Ensures the ambience of the store is adequately maintained by making sure the fixtures, fittings and lightings are in proper condition.
    • Maintains the quality of the store's selling presentation by monitoring and maintaining the inventory stock on the store floor by replenishing any emptying section with new merchandise.
    • Maintains inventory in the back room in a neat and tidy manner.
    • Reorganizing items on the shop floor to enhance a pleasant shopping experience.

    Inventory:
    • Adhere to loss prevention and inventory control and compliance procedures.
    • Keeps track of product inventory and assist in periodic physical inventory count.
    • Assists in processing merchandise returns and exchanges.

    Sales:
    • Identify customer needs and direct them to the appropriate product, using suggestive selling.
    • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
    • Ability to use cash registers to ring up transactions, which may involve using barcode scanners, calculators and debit card machines.
    • Place special orders or call other stores to find desired items.
    • Give concise information on the products' specifications to aid buying.
    • Undertake retail and customer service activities within the store to optimize and exceed sales targets, profitability and customer satisfaction in conjunction with the Retail Store Manager.

    Requirements/Competencies
    • Must be a female between the ages of 20-28 years of age.
    • B.Sc/HND in Marketing or other related field.
    • Should possess about 1-3 years’ experience in the retail industry or related field.
    • Attention to details.
    • Good verbal and written communication skills.
    • Excellent interpersonal skills.
    • Excellent sales skills and ability to develop and adopt sales techniques on a continuing basis.
    • Exceptional talent for operating a computerized point of sale cash register and inventory management system
    • Experience in sales of female fashion
    • Proven proficiency in merchandising to maintain the highest level of visual presentation
    • Demonstrated ability to achieve sales targets
    • Ability to work effectively in a team.
    • Time flexibility

    Key Performance Indicators
    • Immediate replacement of items sold.
    • Achieve monthly sales target.
    • Zero tolerance to shrinkage.
    • Optimize store ambience.
    • Zero number of customer complaint.
    • Take marketing initiatives daily.
    • Eye catching store arrangement.
    • Calling other stores for non-available stock in their store.

    How to Apply

    Interested and qualified candidates should send their CV's on or before 10th August, 2018.

    work Audacious Business Concept Limited

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