• Network Performance & Assurance Engineer​ at MainOne Cable Company

    work MainOne Cable Company
    placeLagos
    Date Posted: 2018-07-11

    MainOne Cable Company, an internet solutions, voice, data center and cloud services company, is hiring a Network Performance & Assurance Engineer in Lagos, Nigeria

    Responsibilities

    • Performs proactive monitoring of network elements metrics and alarms to identify those components /elements that may lead to or already are causing network degradation or failure, accomplishes this through use of network management system(s) and associated monitoring tools.
    • Actively monitor, track, analyze, and report deviation on core devices and backhauls to ensure proactive problem identification and service availability. This includes event monitoring and quality of service assurance.
    • Prepare report for all Core network elements daily, weekly, monthly etc and review the reports to ensure the efficiency of the Core Network system.
    • Perform examination of trouble tickets to identify positive and negative trends occurring in the network and develop courses of actions.
    • Performs fault isolation and degradation diagnostic/assessment functions to include root cause determination and suggestion of corrective action(s).
    • Organize meeting with respective department to highlight issues and follow-up the corrective action for different Core Network Elements.
    • Coordinate with other departments to ensure optimum dissemination of information and network efficiency.
    • Coordinate with required teams to accept new services into operations.
    • Providing technical and functional support to the GNOC
    • Undertake in any other adhoc activity as assigned by the GNOC Service desk Manager.

    Qualifications, Skills & Competencies

    • BSc/HND. in Information Technology/Computer Science/Electrical & Electronics engineering.
    • At least 2 years’ experience in Network monitoring including WAN/LAN technology knowledge, firewall and end-to-end performance monitoring.
    • SDH, GPON, Wireless links and Metro Ethernet network performance analysis experience.
    • Expertise with routing, network security, TCP/IP and associated protocols.
    • Hands on experience with Network monitoring tools including Nagios, Intermapper, Netboss and related tools.
    • Fundamentals of Ubiquiti radio, Ceragon radio, Dragon Wave radio troubleshooting are required
    • Knowledge of U2000, CeraMap, AirControl etc. is required
    • Customer Service Management
    • Good knowledge of ITIL Lifecycle
    • Good knowledge of MS office application.
    • Positive and proactive approach, including follow-up to ensure success and support from all impacted areas and team members
    • Must be self-motivated, goal-oriented, proactive, and work well both independently and as part of a team.

    Demand on the Job

    • Ability and willingness to work round the clock when required, and meet tight deadlines
    • Good research skills.
    • Ability to pay attention to details
    • Outstanding verbal and written communication skills
    • Strong leadership skills
    • Strong commitment to excellence
    • Innovation and creativity
    • Result orientated

      How to Apply

      If interested and qualified, click here to apply



    work MainOne Cable Company

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