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Journey Controller/Customer Service Representative at Swift Rental
Swift Rental Cars Limited is recruiting a Journey Controller/Customer Service Representative in Lekki, Lagos.
Responsibilities
- Logging and processing of calls
- Generate relevant reports on daily basis.
- Effective vehicle tracking and monitoring
- Submission of damage report where necessary and daily routine check on all incoming vehicles
- Manage all forms and submission (Vehicle complain report, Incident report, Near miss report, Chauffeur to Chauffeur etc.)
- Track and monitor routes of vehicles on the company internal tracking program.
- Conduct briefing and de-briefing sessions with drivers and ensure all documentation is verified.
- Collect and capture all trip information in accordance with relevant company policies and procedures.
- Complete incident or accident documentation as and when required.
Requirements- Minimum of OND in any relevant field
- 1-2 years’ relevant experience
- Sound knowledge of Microsoft Office Suite
- Must be willing to work shift.
Skills:- Good organizational, creative, coordinating and time management .
- Excellent communication and problem-solving skills.
- Interpersonal skills
- Ability to work under pressure
- Analytical skills and Computer skills
How to Apply
Interested and qualified candidates should click the apply button to send their Applications and CV's
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