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Customer Service Officer at Dotimi Pots Of Soup
Dotimi Pots Of Soup, an online vendor of soups, is recruiting to fill the position of Customer Service Officer in Lagos
Job Description
- Attracts potential customers by answering product and service questions
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Prepares product or service reports by collecting and analyzing customer information.
- Monitor the brand website platform and process online orders appropriately.
- Contributes to team effort by accomplishing related results as needed.
How to Apply
Interested and qualified candidates should send their Resumes to: careers@dotimipotsofsoup.com by 20th July, 2018.
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