Lorache Consulting - Our client, an IT and Telecommunications company have an opening for *Customer Care Executive*

*Responsibilities*

• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

• Keep ahead of industry’s developments and apply best practices to areas of improvement

• Control resources and utilize assets to achieve qualitative and quantitative targets

• Maintain an orderly workflow according to priorities.

Requirements

• Ability to think strategically and to lead

• Strong client-facing and communication skills

• Advanced troubleshooting and multi-tasking skills

• Customer service orientation

• BS degree in related field.

Candidate must be residents of Lagos ISLAND.

NOTE: Salary is 50,000 naira on a monthly basis.

DEADLINE: 13th of November, 2017

Qualified and interested candidates should forward cv and cover letter to jobs@lorachegroup.com indicating current and expected salary while using the position applied for as subject of the mail.