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Client Accounts Manager at OS Orwell
OS Orwell, an t independent multi-disciplined indigenous Oilfield Services Company in Nigeria, is hiring a Client Accounts Manager (CAM) Ref. WCD/Sales in Port Harcourt, Nigeria.
Responsibilities:
• Manage the entire order delivery process from order booking and delivery to ticketing
• Improve the Order Fulfilment Cycle Time (OFCT) and the On Time Delivery (OTD) rate to the agreed benchmark
• Monitor performance, Identify variances from the benchmark, identify root causes and prevent future problems from occurring.
• Planning, organizing and coordinating the team towards achievement of the stated objectives
• Monitoring individual performance and maintaining required competency levels to assess fairly the performance of team members
• Co-coordinating and interfacing with customers (internal and external) and other departments to establish performance benchmarks and resolve problems with orders
• Provide timely and accurate communication on delivery and billing status to all customers
Qualification
• A university degree with an MBA or Six-sigma or Business Process engineering certification or Master’s degree
Qualified candidates are to forward their CVs with the position and Ref applied for as Subject. Application closes 4th January, 2019
Shortlisted qualified candidates only will be contacted.
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