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Travel Agent Job Description

A travel agent is a person whose job is to help travelers plan their trips. A travel agent simplifies the process of traveling for their clients by performing tasks such as providing advice on travel locations, calculating costs of travel and accommodation, and booking reservations for clients. They may specialize and provide services in specific geographic areas.

A travel agent should be well organized, enthusiastic, adventurous, friendly and helpful, and have the ability to analyze and interpret complex information. They should be good at planning and estimating, and knowledgeable about domestic and international travels and locations to provide excellent services to their customers.

What does a Travel Agent do?

Travel agents may do some or all of the following:

Working Conditions

Travel agents may work normal business hours or shifts that include evening, weekends and public holidays or be on call. They may travel to get firsthand experience of travel locations, but their work is usually office based.

What is Required to Become a Travel Agent?

There are no standard requirements to become a travel agent as skills are learned on the job, but employers will prefer candidates to have a diploma or degree in tourism, travel and hospitality, geography, foreign languages or a related discipline.

Knowledge, Skills and Attributes

Travel agents need to have:


Alternative Careers

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