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Receptionist Job Description

A receptionist is a person who is employed by an establishment to receive and assist their visitors or clients. A receptionist is often the first person visitors interact with when they walk into an establishment. Coworkers in the establishment also go to them for information and event planning.

A receptionist should be well organized, smiley, polite, disciplined, tactful, sociable and welcoming, and have the ability to cope with several tasks at once and stay calm under pressure. They should also be comfortable using phone systems, computer systems and other office equipment.

What does a Receptionist do?

Receptionists may do some or all of the following:

Working Conditions

Receptionists usually work normal office hours, but may also work irregular hours depending on where they work. They work indoors in front desks or reception areas of establishments.

What is Required to Become a Receptionist?

There are no standard educational requirements to become a receptionist, as skills are learned on the job. Employers will prefer to hire candidates with computer skills and customer service experience.

Knowledge, Skills and Attributes

Receptionists need to have:


Alternative Careers

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