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Hotel Manager Job Description

A hotel manager is a person who organizes and controls the operations of a hotel by providing leadership, guidance and direction to the hotel staff to deliver excellent services while making profit for the hotel.

A hotel manager should be well organized, enthusiastic, quick-witted, perceptive, visionary and creative, and have the ability to lead and persuade others, and make good decisions. They should be able to relate to a wide range of people and build good relationships with their customers and staff.

What does a Hotel Manager do?

Hotel managers may do some or all of the following:

Working Conditions

Hotel managers may work long, irregular hours that include evenings, weekends and public holidays, and be on-call. They work in offices and in public areas of the hotel. They may be required by some employers to live in the hotel.

What is Required to Become a Hotel Manager?

To become a hotel manager, you may be promoted from within the establishment and up the ranks or you may go through a formal training program and obtain a degree or diploma in hotel management, hospitality management or a similar discipline.


Just to give you an idea, some of the classes that you’ll be taking in college to obtain a degree in Hospitality Management may include:

Knowledge, Skills and Attributes

Hotel managers need to have:


Alternative Careers

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