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Concierge Job Description

A concierge is person whose job is to assist guests or residents in a hotel or apartment building. They perform tasks such as receiving and welcoming guests, parking guests vehicles, carrying their luggage, and delivering messages for them.

A concierge should be well organized, quick-witted, assiduous, helpful and humble, and have the ability to relate to people from a range of backgrounds and cultures. They should have physical strength and stamina to stand on their feet for long periods and to carry heavy luggage.

What does a Concierge do?

Concierges may do some or all of the following:

Working Conditions

Concierges may work shifts that include evenings, midnights and weekends. They work in public areas of hotels and guest houses.

What is Required to Become a Concierge?

There are no formal educational requirements to become a concierge. Concierges gain skills on the job. Some hotels and guest houses may prefer to hire concierges with a driver’s license.

Knowledge, Skills and Attributes

Concierges need to have:


Alternative Careers

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