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Office Clerk Job Description

An office clerk is a person who performs general office tasks such as handling and responding to correspondence and telephone calls, processing and preparing office documents, and/or ordering office supplies, services and materials. Office clerks work in almost all industries, from the private sector to the public sector, and their job duties may differ to some extent depending on where they work. For instance, the job of an office clerk in a hotel will not be exactly the same as the one in a hospital.

An office clerk should be patient, easygoing, well organized, reliable and responsible, and have the ability to use “positive language” and work neatly and accurately. They should have good communication, problem solving and time management skills, and the willingness to learn new things.

What does an Office Clerk do?

Office clerks may do some or all of the following:

Working Conditions

Office clerks usually work normal office hours, but may be required to work overtime to meet deadlines. They usually work indoors in offices. They may work in stressful conditions.

What is Required to Become an Office Clerk?

To be employed as an office clerk, you need to have attained at least a secondary school education. Most organizations provide on the job training for new employees.

Knowledge, Skills and Attributes

Office clerks need to have:


Alternative Careers

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